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Make sure you have the right forum when posting! (For example, post your software questions in the software forum, not in any of the hardware forums.) Thanks! ~TabletPCBuzz Moderators
 Buy.com sucks
 All Forums >>  Fujitsu
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sammysams
Tablet PC Philosopher


198 Posts
My Tablet PCs:

Posted - Feb 01 2005 :  09:22:49 AM  Show Profile  Reply with Quote
i purchased a defective cross pen from them and they refuse to respond to emails or send my new, non defective pen even though they had my return weeks ago. apparently they are going the india route for customer service. i will never do business with these creeps again and recommend other do not.

Tim K
Tablet PC Trainee


USA
9 Posts
My Tablet PCs: Fujitsu Stylistic 3500

Posted - Feb 01 2005 :  10:59:19 AM  Show Profile  Reply with Quote
You probably meant to post this in the off-topic forum right?

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The_Giz
Tablet PC Ponderer


USA
58 Posts
My Tablet PCs: Fujitsu P510's Fujitsu 3400 Fujitsu 3500

Posted - Feb 01 2005 :  11:26:11 AM  Show Profile  Reply with Quote
I thought your Cross Pen wasn't actually defective. I thought it was "OK", but you sent it back because you didn't know there were configuration settings required to make it work properly. I realize this wasn't your fault since somebody who was trying to help you may have given you some bad advice.

Giz
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sammysams
Tablet PC Philosopher


198 Posts
My Tablet PCs:

Posted - Feb 02 2005 :  06:48:47 AM  Show Profile  Reply with Quote
It may not have been defective. I dont know. But a Wacom "software engineer" told me it was defective. Just bad advice if nothing is wrong with the pen. Buy.com is refusing to respond to multiple emails. It has been weeks. I just wanted to give others heads up so they dont get the same kind of poor treatment. I will never shop with these losers again. Thanks
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The_Giz
Tablet PC Ponderer


USA
58 Posts
My Tablet PCs: Fujitsu P510's Fujitsu 3400 Fujitsu 3500

Posted - Feb 02 2005 :  07:17:21 AM  Show Profile  Reply with Quote
"But a Wacom "software engineer" told me it was defective. Just bad advice if nothing is wrong with the pen."

I'm sure he thought you tried all of the obvious stuff first. I guess that was a bad assumption on his part.

You know what they say about free advice.... you get what you pay for.

Giz
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sammysams
Tablet PC Philosopher


198 Posts
My Tablet PCs:

Posted - Feb 02 2005 :  7:45:48 PM  Show Profile  Reply with Quote
Usually its worse when you pay for it. thanks
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