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TabletPCBuzz.com - Backlight problem on 1250s
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My 1250 is a couple months old at this point. Just over the last few days, I've had a problem with -- I think -- the backlight turning off spontaneously as I work (i.e., not in response to inactivity). It took me a couple days of panicked experimentation to discover that the display comes off if I use the function-F4 to turn the backlight off and then on again. (F4 may not be right -- I don't have it in front of me.) I'm also not sure if the backlight is going off or if the display is going black -- it's hard to tell. The last two evenings this has happened so frequently as to render the machine useless.
I filed a support request with Viewsonic Monday night, but it hasn't been responded to yet. I did make sure I had my screen resolution at the recommended setting.
Yes. I'm shipping it back to them tomorrow for repair/replacement, after I've had a chance to copy files over to the desktop. At least this presumably means that I didn't do something dumb. :) I'm really happy with the response from them so far.
Backlight problem on 1250s 
Posted - Feb 02 2005 : 09:45:12 AM
